Pushkar Gokhale leads the Security Solutions business at Godrej & Boyce, overseeing a wide range of cutting-edge products that safeguard homes, businesses, and critical infrastructures both in India and internationally. Under his leadership, the division has continually pushed the boundaries of innovation, offering a comprehensive portfolio that includes advanced surveillance systems, access control, fire-resistant safes, and more. With a commitment to quality, smart connectivity, and customer-centric solutions, Godrej Security stands as a trusted leader in the surveillance industry, serving prestigious clients across sectors like banking, defense, and infrastructure. In an exclusive interview with Smart Home World, he discusses the USP of their range, the technical support they provide to users, and more…
Can you provide a brief overview of Godrej Security and its range of surveillance products?
The Security Solutions business of Godrej & Boyce, part of the Godrej Enterprises Group, is a key player in the security industry, offering a wide array of surveillance and security products. The company has evolved into a holistic organization offering security products, protecting millions of homes and businesses both in India and internationally. Our product range includes advanced surveillance systems, CCTV Cameras, access control, alarm systems, fire and burglar-resistant safes, anti-intrusion fogging devices, gold testing machines, Currency counting machines and more. We also specialize in products for sectors like banking, marine, and Defense, along with Premises security solutions such as blocking bollards, G Scan poles and under-vehicle surveillance systems. Our commitment to innovation and quality has earned us the trust of prestigious institutions like the Taj Mahal, IIM Jammu, BPCL’s locations across India and Adani Airports, the Atal Setu bridge in Mumbai, CM House, Raipur, ISRO’s Satish Dhawan Space center, along other projects through our cutting-edge, integrated solutions, we continue to secure critical infrastructures and enhance safety for our clients.
What distinguishes Godrej Security from its competitors in the surveillance industry?
The Security Solutions business of Godrej distinguishes itself through a harmonious blend of legacy, innovation, and a comprehensive product portfolio. With a heritage spanning over a century, we have cultivated a reputation for trust and reliability that few can match. Our extensive range of solutions caters to a diverse array of security solution needs, from residential surveillance to large-scale institutional systems, ensuring we remain a one-stop solution for our clients. We are committed to end-to-end security solutions that comprise smart connectivity, motion tracking, humanoid detection and advanced night vision—into our offerings, providing unparalleled security and operational efficiency. Furthermore, our standing in the industry is reinforced by numerous accolades, including the prestigious Superbrand status, which attests to our unwavering dedication to quality and excellence. In a competitive landscape, it is this confluence of tradition, innovation, and breadth of capability that positions Godrej Security Solutions as a leader in the surveillance industry.
Can you share the unique selling points (USPs) of popular products like the Ace Pro Dual Lens and Ace Promini PT?
Our product portfolio includes a varied range of innovative products that redefine modern surveillance. The Ace Pro 4G Dual Lens stands out with its dual-lens technology, offering comprehensive multi-angle coverage, while its 4G connectivity ensures seamless real-time video streaming and remote access. This model is equipped with smart detection features like humanoid detection, significantly reducing false alarms. It also supports up to 256GB of storage, includes a two-way talk feature for real-time communication, and integrates effortlessly with Alexa.
On the other hand, the Ace Pro mini PT is compact yet powerful, featuring pan and tilt functionality for homes an offices. It offers enhanced coverage, high-definition video resolution, and night vision capability for clear monitoring in low-light conditions. Its mobile app integration allows users to monitor their premises, with instant motion detection alerts ensuring prompt response to any activity. Additionally, its user-friendly design and straightforward installation process make it an ideal choice for both residential and commercial applications. These features collectively underscore the division’s commitment to delivering superior, accessible security solutions tailored to evolving consumer needs.
Could you provide details on the Ace Pro 3MP Home?
The Ace Pro 3MP Home Camera from the Security Solutions business of Godrej & Boyce is a cutting-edge surveillance solution designed to elevate both home and business security. It boasts an impressive high-definition video quality with a resolution of 2304 x 1296 pixels, ensuring clear and detailed footage around the clock. The camera’s pan and tilt functionality allow users to cover a remarkable range—panning up to 350 degrees and tilting 90 degrees—providing extensive visibility of the monitored area.
Equipped with two-way communication through a built-in microphone and speaker, the Ace Pro 3MP enables users to engage with visitors or family members remotely, enhancing the interactive security experience. Night vision capabilities, powered by infrared (IR) LEDs, ensure the camera captures clear images even in low-light conditions, with an effective range extending up to 10 meters.
Additionally, the camera incorporates smart features accessible via a mobile app, which includes functionalities for live feed viewing and smart motion detection, effectively reducing false alarms through humanoid detection. With support for external storage via a MicroSD card of up to 128GB, users can enjoy ample recording capacity for security footage. Designed for a user-friendly setup, the Ace Pro can be quickly connected to Wi-Fi using a mobile app that supports convenient QR code scanning, making it an ideal choice for enhancing security in modern homes and businesses.
Tell us about your VDP Contactless Video Door Phones.
Our contactless Video Door Phones are a transformative addition to home security, expertly designed to enhance security while prioritizing convenience and hygiene. These innovative devices allow for contactless calling, enabling visitors to alert homeowners without physically touching the doorbell. Equipped with a high-definition 1080p camera, they provide crystal-clear video footage, allowing users to identify visitors with precision.
The system facilitates two-way audio communication through a built-in microphone and speaker, ensuring homeowners can converse without opening the door. Furthermore, the VDP connects to Wi-Fi and can be managed via the See Thru Pro app on smartphones, granting remote access to see and interact with visitors from anywhere. Enhanced features include night vision capabilities for low-light conditions, advanced motion detection with real-time alerts, and image storage to keep a record of who visits.
With customizable options, such as various chime tunes and a “Do Not Disturb” mode, as well as integration with other smart home devices, these door phones cater to modern living requirements. Built to withstand diverse weather conditions, our Contactless Video Door Phones represent a significant leap forward in home monitoring technology, blending convenience and safety for the contemporary homeowner.
What are the current trends in the surveillance industry, and how is Godrej Security adapting to them?
The surveillance industry is evolving rapidly, driven by a heightened demand for smart, integrated security solutions. Consumers today are looking for systems that not only offer robust protection but also seamlessly integrate with their mobile devices and home automation setups. This enables remote monitoring and control, which is becoming a standard expectation. Additionally, the integration of AI and machine learning is transforming the landscape, bringing advanced features like facial recognition and behaviour analysis, which enhance the overall effectiveness of security systems.
We’re also seeing a significant shift towards cloud-based storage solutions, which provide users with the convenience of accessing their footage anytime, anywhere, without the need for physical storage devices. Wireless technologies are another area gaining traction, as they offer flexibility and ease of installation, removing the complexities associated with traditional wired systems.
Amid these developments, privacy and data security have become paramount. With the increasing sophistication of surveillance technologies, ensuring the protection of user data and compliance with privacy regulations is essential.
At Godrej, we are deeply attuned to these trends. We are continuously innovating to incorporate smart technologies into our product offerings. Our focus remains on delivering advanced, user-friendly solutions while maintaining the highest standards of data protection. By doing so, we are not only meeting the current demands of our customers but also preparing for the future of surveillance.
What can you tell us about the recently launched Defender Aurum and Pro Class E Safe?
We have recently launched the Defender Aurum Pro Safe and the Pro Class E Safe, both meticulously crafted to address the specific security needs of the jewellery industry, a sector that requires the highest levels of protection due to the nature of its assets. The Defender Aurum Pro Safe is designed with state-of-the-art barrier materials, developed through extensive research, to provide superior defense against advanced burglary techniques. Its seamless, fully welded construction, coupled with drill defeat shields and high-strength locks, ensures resilience against modern burglary tools, offering jewellers peace of mind when it comes to safeguarding their valuable inventory.
Moreover, the Aurum Pro Safe complies with the latest Quality Control Order issued by the Department for Promotion of Industry and Internal Trade and aligns with the newly introduced Class E standards by the Bureau of Indian Standards. This ensures that the product not only meets but exceeds the stringent security requirements, positioning it as a reliable choice for those in the jewellery sector.
The Pro Class E Safe complements this by extending similar high-security features to a broader commercial audience. It is designed to withstand contemporary threats, ensuring both safety and compliance. These safes reflect our deep understanding of the challenges faced by jewelers and our commitment to providing innovative, top-tier security solutions. Together, they symbolize our ongoing effort to equip our clients with the best tools to protect their assets in an increasingly unpredictable environment.
What capabilities do your solutions offer for remote monitoring and management? Are mobile or web applications available?
Our comprehensive range of security solutions that prioritize remote monitoring and management to meet the dynamic needs of our users. Our offerings leverage IoT technology to provide seamless connectivity, allowing for real-time monitoring and management from virtually anywhere. With these advanced systems, users can easily access live video feeds, receive instant alerts, and control security settings remotely.
To further enhance accessibility and convenience, we offer both mobile and web applications. These platforms empower users to stay connected to their security systems, whether they are at home, at work, or on the move. From real-time surveillance to detailed reporting, our solutions ensure that security management is efficient, responsive, and user-friendly, giving our customers peace of mind and greater control over their safety.
How scalable are your security solutions? Can they be easily expanded to accommodate larger facilities or additional features?
Our security solutions include a diverse selection of CCTV cameras paired with Network Video Recorders (NVRs) that support up to 128 channels. We also offer network server solutions capable of accommodating up to 2000 cameras, making them ideal for larger facilities such as residential complexes, commercial spaces, banks, construction sites, and agricultural areas. In addition, we provide multi-apartment video door phone solutions that enable connectivity between multiple apartments within communities. This architecture allows for the integration of several CCTV cameras, alarm systems, and other devices, ensuring comprehensive end-to-end security for the entire apartment complex.
What kind of technical support and maintenance services do you provide? How do you handle software updates and system upgrades?
We pride ourselves on offering a comprehensive range of services designed to meet the diverse needs of our customers. Our service offerings include installation, repair, and relocation services, wherein we ensure that our security products are set up correctly and efficiently. Whether a customer is moving to a new home or needs to shift his/ her existing security setup, our team assists our consumer at every step of the way. To further enhance the experience, we provide additional accessories tailored to the specific requirements. This includes the option to install multiple indoor units or extra CCTV units in conjunction with video door phones, allowing for a robust security solution that meets the unique demands of your living space. In addition to our installation and relocation services, we prioritize keeping the systems up to date. For video door phones and IP CCTV cameras, we facilitate app updates through over-the-air (OTA) software updates, ensuring that our users have access to the latest features and improvements without any hassle. When it comes to system upgrades, we manage firmware updates for devices, whether through onsite visits or remote support for IP CCTV, DVR, and NVR systems. These upgrades are essential for addressing any software-related issues and keeping the security systems of our end consumers running smoothly. By providing these comprehensive services, we aim to deliver an exceptional customer experience and ensure that our security solutions are always performing at their best.
